Ground rules

Learn the dos and don’ts of the Makerspace area at Qeske Maastricht. Our ground rules ensure a safe, respectful, and collaborative environment for all makers, members and visitors of the Doorspace.

These rules are a simplified summary of the Doorspace Membership Agreement.

Respect the space and each other
  • Treat others with courtesy, patience, and respect – no abusive, loud, or disruptive behaviour
  • Respect the privacy, belongings, and work of others. Don’t touch or use anything that isn’t yours
  • Harassment, discrimination, or inappropriate conduct will not be tolerated
Decisions Are Made Together
  • Stichting Doorspace is a community-led space
  • Major decisions, including space changes, conflict resolution, tenant issues, or other structural matters are made collectively
  • All members have a voice. If a decision needs to be made, it must be discussed and voted on during a community meeting
  • Everyone is encouraged to participate, and decisions are made by consensus or majority vote, depending on the topic
Safety First
  • Use machines only after proper induction, assessment, or training – no exceptions
  • Always wear appropriate PPE and use extraction systems when needed
  • Report hazards, malfunctions, or injuries immediately to staff
  • Never work under the influence of alcohol or controlled substances
Keep It Clean
  • Leave your work area as you found it, or better
  • Clean up dust, scraps, and mess from both your space and nearby shared areas
  • Only store materials or tools in your own booked or assigned area
Use Equipment Fairly
  • Share equipment responsibly. When demand is high, limit use to 30 minutes at a time
  • Never tamper with, modify, or misuse any machine or tool
  • Book machines and workbenches through the official system and pay in advance
Be Accountable
  • You are responsible for your guests at all times
  • Any damage caused by you or your visitors must be compensated or repaired
  • Repeated violations may result in yellow or red cards, and even loss of membership
No Unauthorized Use
  • Visitors may not use tools or machines
  • Do not teach others to use machines, only staff-led training is allowed
Other Essentials
  • Smoking and drinking are not permitted in the workspace
  • Proper disposal of waste is mandatory, separate your garbage correctly
  • Fire exits must remain clear at all times

Doorspace membership agreement

This document, referred to as the Doorspace Membership Agreement, outlines:

  • The terms and conditions under which Stichting Doorspace, located in the hall of Stichting Qeske Maastricht at François de Veyestraat 8B, 6221 AB Maastricht, agrees to offer its services and manage Memberships of Stichting Doorspace
  • The responsibilities of Stichting Doorspace to each individual who consents to adhere to this Membership Agreement as a Member
  • The responsibilities of each Member towards Stichting Doorspace

Stichting Doorspace may revise this Membership Agreement at any time (excluding any active Licence and Use Agreement) and will notify Members of such revisions by publishing a notice on its website and informing all members via email.

The terms defined below are used throughout this Membership Agreement:

Assessment refers to a test whose results determine whether Stichting Doorspace grants or denies access to a specific Machine on which the individual has been evaluated. 

Atelier refers to a space available for rent in the hall of the Stichting Qeske Maastricht at Francois de Veyestraat 8B, 6221 AB Maastricht.

Booking refers to the act of reserving any facility or service offered by Stichting Doorspace.

Business refers to the activities conducted by Stichting Doorspace.

Business Member refers to an individual or entity engaged in a trade or business who has completed a business Membership application form, agreed to the terms of this Membership Agreement, and has been accepted by Stichting Doorspace as a business Member.

Code of conduct refers to the set of guidelines that all Members agree to follow while using the services offered by Stichting Doorspace, as detailed in section 15 of this Membership Agreement.

Fair Usage refers to the situation where, if more than one Member wants to use a machine without a booking, they must come to a mutual agreement on what is fair. Typically, continuous use of a machine should not exceed 30 minutes when there is high demand.

Dashboard refers to the home page of a Member’s account (accessible after login of the Doorspacen.nl website), where all online services available to a Member can be accessed. This includes options to make a Booking, view and update personal information, manage payment details, view current bookings, access the Made Here page, and consult FAQs.

Host Member means a Member that brings one or more visitors into the premises. A host Member is responsible at all times for their visitor’s health and safety and must ensure that their visitor(s) do not breach this Membership Agreement as they will be held accountable for breaches by their visitors.

Operational Day means any day on which Stichting Doorspace is open for Member’s use.

Licence and Use Agreement refers to an agreement between a Member and Stichting Doorspace, wherein Stichting Doorspace:

  • grants the Member a licence to occupy one or more workbenches and/or 
  • permits the Member to use certain equipment

This agreement is established when Stichting Doorspace accepts the Member’s application to use the specified workbench(es) and/or equipment, which includes the Member’s agreement to be bound by the terms of the specific Licence and Use Agreement related to such workbench occupation or equipment use.

Machine refers to the machinery accessible to Members at the Stichting Doorspace premises, including but not limited to the machines listed on the Stichting Doorspace website. Members may book these machines, provided they have completed the necessary induction, assessment, and/or training.

Made here  refers to the section of the Stichting Doorspace website where Members can showcase their work created at or in connection with the space. Members may share images, describe their projects, highlight skills or interests, and optionally include contact information.

Members refers to both business Members and non-business Members

Membership refers to the status of being a Member.

Membership joining form refers to the online form that a person must complete to become a Member or business Member of Stichting Doorspace. This form will include a confirmation that the individual agrees to the terms of this Membership Agreement.

Membership period refers to the time frame for a specific Member, starting from the date when Stichting Doorspace accepts the individual as a Member (after the completion of a Membership Joining Form and agreement to this Membership Agreement) and ending on the date when the Member’s Membership is terminated according to the provisions of this Membership Agreement.

Non-business Member refers to an individual who has completed a Membership joining form, has not applied for business Membership, has agreed to the terms of this Membership Agreement by completing the form, and has been accepted by Stichting Doorspace as a Member.

Operational hours refers to the times during which Stichting Doorspace is available for Member use, as specified on its website.

Person refers to an individual, a corporation, or an unincorporated entity, whether or not it has a separate legal personality.

Pro-forma Licence and Use Agreement refers to the specimen Licence Agreement provided as an annex to this Membership Agreement.

Qeske maker refers to an individual that has a valid Qeske User Agreement with Stichting Qeske Maastricht and is currently renting an Atelier in the hall of Qeske Maastricht. 

Qeske Member refers to an individual that has a valid Qeske User Agreement with Stitching Qeske Maastricht and is renting other spaces than ateliers (e.g. fixed/flex desk or office spaces).

Recurring payment refers to a regular card payment, direct debit or incasso, automatically charged to the card or bank details provided by the Member through the company’s designated online payment platform.

Safety Induction refers to the introductory training provided for the relevant department of the workbenches room and the machines considered low risk and suitable for general use by Members. This induction includes information on health and safety protocols as well as fire procedures for the building.

Stichting Doorspace Staff refers to the employees working for Stichting Doorspace.

Services refers to the range of services provided by Stichting Doorspace and accessible to Members upon payment of a fee. These services include, but are not limited to:

  • Use of one or more workbenches
  • Access to tools, machines, and other equipment
  • Ordering of materials
  • Storage facilities
  • Ordering of consumables
  • Use of space for events


Training
refers to the instruction provided to an individual on the operation of a specific machine or machines, charged on an hourly basis.

Training record refers to the documentation maintained by Stichting Doorspace of all trainings, assessments, and safety Inductions provided to a Member.

Qeske User Agreement refers to the agreement that a Qeske Member has signed with Stichting Qeske Maastricht for the use of its spaces and facilities. 

Visitor refers to anyone invited into the Stichting Doorspace premises by a Member, including  friends or family, collaborators, employees, clients, or subcontractors. Visitors are not permitted, under any circumstances, to engage in activities that involve working or using the machines in the Stichting Doorspace premises.

Workbench means a delineated area with a workbench within which a Member may work and which a Member may book and use exclusively for the length of their booking.

Workbench or equipment booking form refers to the online form that a Member must complete to reserve a workbench, which includes a confirmation that the Member agrees to the terms outlined in the pro-forma Licence and Use Agreement for that workbench and/or equipment.

Workshop refers to a structured and interactive session where the Stichting Doorspace staff and Members engage in activities, discussions, or hands-on learning to gain or improve skills or knowledge about a specific topic.

Workshop area refers to the workspace located within the hall at Francois de Veyestraat 8b, 6221 AB Maastricht, or any other area that Stichting Doorspace may temporarily designate as part of the Workshop, whether reduced or expanded.

Membership is granted solely at the discretion of Stichting Doorspace and may be cancelled, terminated, or suspended by Stichting Doorspace as outlined in Section 18 below. No fee is charged for becoming a Member, but Members must pay fees to access certain services.

Membership grants the Member access to the Workshop area and its facilities, subject to the terms outlined in this Membership Agreement and, for the use of Workbenches, the provisions of the related Licence and Use Agreement.

To qualify for a Membership, individuals must be 18 years or older.

There are two categories of Members: Non-Business Members and Business Members.

Non-Business Membership grants the Member the right to:

  • Make bookings
  • Access machines upon completion of required Safety Inductions, assessments, and/or training
  • Appear in the Made Here showcase section of the website

A non-business Member will receive an online login and will be responsible for managing payments, bookings, and changes, which must be conducted through their online account.

A non-business Member may not give their login details to any other Person and will be held responsible for any intentional or fraudulent misuse.

A non-business Member is prohibited from sharing their login details with any other person and will be held accountable for any intentional or fraudulent misuse.

Additionally, a non-business Member must pay booking fees in advance when reserving Stichting Doorspace facilities, in accordance with the terms of the applicable Licence and Use Agreement, where relevant.

Business Membership grants the Member the right to:

  • make Bookings
  • Access machines upon completion of required safety inductions, assessments, and/or training
  • Appear in the  Made Here showcase section of the website

To become a business Member, a Member must submit the relevant request in their completed Membership joining form. Stichting Doorspace reserves the right to approve or reject the application for business Membership.

Upon becoming a Business Member, the Member will receive a company login to manage online bookings.

All charges for bookings made by the business Member, regardless of which associated Members are assigned to those bookings, shall be the responsibility of the business Member.

It is the responsibility of a Business Member to secure their login credentials and to share them only with designated individuals. The Business Member will be liable for any deliberate or fraudulent misuse.

A Business Member may request a 30-day credit account from Stichting Doorspace by submitting a written or email application. Stichting Doorspace reserves the right to accept or reject such requests at its sole discretion. If the application is accepted, any existing Licence and Use Agreement with the business Member will be considered amended to include the 30-day credit for payments, until Stichting Doorspace notifies the Member (at its sole discretion, in writing or by email) that the credit status is no longer in effect.

The Made Here section of the Doorspace.nl website provides Members with an online profile to showcase their skills, and for Business Members, to highlight their services.

Stichting Doorspace will review and approve each Maker’s profile submitted by a Member before it is posted online, and reserves the right to refuse the posting of any Maker’s profile.

Stichting Doorspace reserves the right to modify any intellectual property (text and images) submitted by a Member for their Maker’s profile.

Stichting Doorspace reserves the right to use and edit intellectual property (text and images) provided by the Member for its sales and marketing purposes across various communication platforms.

Stichting Doorspace may, at its discretion and without warning, either publish or withdraw any Member profile from online visibility.

A Member may request the removal of their Maker’s profile in writing by sending an email to Stichting Doorspace.

Members’ Makers profiles must not include any profanity, copyrighted images, or intellectual property that is not owned by the Member.

Members are prohibited from including links to external websites or platforms not managed by them in their maker’s profile.

The Made Here section of the Doorspace.nl website provides Members with an online profile to showcase their skills, and for Business Members, to highlight their services.

Stichting Doorspace will review and approve each Maker’s profile submitted by a Member before it is posted online, and reserves the right to refuse the posting of any Maker’s profile.

Stichting Doorspace reserves the right to modify any intellectual property (text and images) submitted by a Member for their Maker’s profile.

Stichting Doorspace reserves the right to use and edit intellectual property (text and images) provided by the Member for its sales and marketing purposes across various communication platforms.

Stichting Doorspace may, at its discretion and without warning, either publish or withdraw any Member profile from online visibility.

A Member may request the removal of their Maker’s profile in writing by sending an email to Stichting Doorspace.

Members’ Makers profiles must not include any profanity, copyrighted images, or intellectual property that is not owned by the Member.

Members are prohibited from including links to external websites or platforms not managed by them in their maker’s profile.

Bookings

Bookings are processed on a first-come, first-served basis.

All bookings must be paid for in advance at the time of reservation before the facility or service can be used (subject to the terms of any applicable Licence and Use Agreement and as otherwise outlined in this Membership Agreement).

Bookings can only be made by a Member.

Stichting Doorspace will not process or retain any reservations that are unpaid.

Cancellations 

Members can cancel a booking and receive a full refund if done at least 24 hours prior to the start of the booking.

To cancel a booking, a Member can send an email to bookings@testreneveugen.nl and communicate if they want to cancel or postpone the booking. If the cancellation is received 24 hours before the starting time of the booking, a credit note will be issued, to be used in the future, or to be refunded in a maximum of 10 working days.

Changing A Booking 

Unless stated otherwise, a Member can modify their booking at any time; however, a change fee will apply if the booking is due to start within 24 hours or if it has already begun.

If a change involves a cancellation, the full value of the booking, less a €50 change fee, will be credited to the Member’s account balance.

If the booking amount is €50 or less, no credit will be applied to the Member’s account balance.

Rescheduling or shortening a booking involves a change fee of €50.

Other modifications to a booking may also incur a change fee of €50.

A Member can cancel a booking themselves at no charge if they provide more than 24 hours’ notice. To cancel, please send an email to bookings@testreneveugen.nl. 

Refunds 

If entitled to a refund under this Membership Agreement, a Member can expect to receive it within 10 working days of Stichting Doorspace’s decision to issue a refund, or within 14 working days of receiving a credit note refund request.

Refunds will be processed using the same payment method that was used for the original booking.

For bookings of one or more workbenches for six months or longer, a deposit equivalent to one month’s charge is required (as per the terms of the related Licence and Use Agreement). This deposit will be refunded at the end of the licence period, subject to the terms of the related Licence and Use Agreement.

Doorspace membership agreement
Last update: May 13th 2025

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